Cargo Policy
DIC is always dedicated towards the satisfaction of its valued customers. We believe on time and team spirit. Prohibited and false documents create problems in custom. So we honestly request our clients to issue legal documents for the safe and timely shipment. Followings are the timing of shipments; it may take longer some time due the unexpected circumstances which may not be within our control. Delays may occur due to space, payload and other technical reasons too.
- Air Cargo: 5 to 10 days (Airport to Airport)
- Air/Sea Cargo: 20 to 30 days (Airport to seaport)
- Land/Sea Cargo: 30 to 45 days (Seaport to Seaport).
Pick-ups
All pickups are done keeping in view with client's requirement. The official staff will reach at your desired destination to pick up your good upon your request. Goods and documents will be dispatched on the same day or as per the earliest airlines schedule.
Proof of Delivery
DIC has its cargo services links with many stations and they can be tracked with its own track & trace system. Proof of delivery will be provided with each Invoice/ airway bill (AWB) and all required documents. Clients themselves can track their package of delivery details as well as transit details through Internet site or they can email to info@dynamicintlcargo.com or can also directly call at 00977-o1-4385000 , with in office time ( 09.00-6.00 pm) as per their receipts in information enquiry using the consignment number of origin shipped.
Payment System
Customers can pay cash on the desk of the office, account payee cheque, traveler's cheque, bank transfer.
Insurance liability
Our Air Cargo service has limited insurance liability as they are guided more by rules and regulations of Airlines -- USD 20.00 (USD twenty only) as insurance per kilogram. However, if the clients think the above mentioned insurance value does not cover the actual value of their goods, they may insure with 0.5% of the invoice value to get the real value of the lost goods. The insurance premium has to be borne by the client him/herself. In case of loss of shipment, premium cost pays insurance liabilities. According to rules and regulations of sea cargo. But if the client has insured with 0.5% of the invoice value of the goods, he/she may get the insurance worth invoice.
We recommend you to make insurance while you make the shipment of high value goods.
For more specific information, Please Contact us
